Last edited by Kegor
Friday, May 15, 2020 | History

7 edition of Customer Centered Selling found in the catalog.

Customer Centered Selling

Eight Steps to Success from the World"s Best Sales Force

by Rob Jolles

  • 200 Want to read
  • 10 Currently reading

Published by Free Press .
Written in English

    Subjects:
  • Industrial or vocational training,
  • Management decision making,
  • Sales & Selling - Techniques,
  • Consumer Behavior - General,
  • Business & Economics,
  • Business / Economics / Finance,
  • Business/Economics,
  • Selling,
  • Business & Economics / Sales & Selling,
  • Decision Making & Problem Solving,
  • Education,
  • Success in business

  • The Physical Object
    FormatPaperback
    Number of Pages384
    ID Numbers
    Open LibraryOL7722248M
    ISBN 100684855011
    ISBN 109780684855011
    OCLC/WorldCa44785437

    Find helpful customer reviews and review ratings for Customer Centered Selling: Eight Steps To Success From The Worlds Best Sales Force at Read honest and unbiased product reviews from our users. 20 Customer Centered Selling By: Robert Jolles Customer Centered Selling teaches the secrets of the world-famous Xerox sales training by reversing the conventional selling practices of searching for customer needs, pitching product, and adopting an order-taking mentality. Jolles provides a systematic, repeatable, predictable approach that.

    4 Keys to Successful Customer-Centric Selling. Your sales and marketing efforts will be more successful if you take a customer-centric selling approach. What is customer-centric selling? Simply put, customer-centric selling is selling with the customer in mind. I post detailed book reviews and quick business book reviews.   "Customer Centered Selling teaches you the secret of the world-famous Xerox sales training program. The secret, Jolles reveals, is reversing the conventional selling practice. You must focus first on your customer's needs and decision-making process, instead of on the selling process."Pages:

    Print book: EnglishView all editions and formats Summary: CUSTOMER CENTRED SELLING captures the essence of truly successful selling by revealing the . Only customer-centered approaches initiate sales start a book of business, diversify the client base, and increase sales revenue. Every call, even those to relationship customers, becomes fresh and inventive when it is made customer centered. Fear-based; Customer resistance is fear-based.


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Customer Centered Selling by Rob Jolles Download PDF EPUB FB2

Customer Centered Selling teaches the secrets of the world-famous Xerox sales training by reversing the conventional selling practices of searching for customer needs, pitching product, and adopting an order-taking mentality. Jolles provides a systematic, repeatable, predictable approach that teaches how to anticipate and influence behavior by studying and understanding the client’s "Decision Cycle" and /5(34).

Customer Centered Selling teaches the secrets of the world-famous Xerox sales training by reversing the conventional selling practices of searching for customer needs, pitching product, and adopting an order-taking Edition: Reissue.

The NOOK Book (eBook) of the Customer Centered Selling: Eight Steps To Success From The Worlds Best Sales Force by Rob Jolles at Barnes & : Free Press. Customer Centered Selling teaches the secrets of the world-famous Xerox sales training by reversing the conventional selling practices of searching for customer needs, pitching product, and adopting an order-taking mentality.

Jolles provides a systematic, repeatable, predictable approach that teaches how to anticipate and influence behavior by studying and understanding the client’s "Decision Cycle" and Cited by: 1. Customer Centered Selling. Book reviews > Customer Centered Selling.

This is the approach used by Xerox, where author Robert Jolles sold and taught for a number of years, and is one of the few books that take selling beyond the stage of 'Here's what I learned in 30 years of selling.' It uses an eight stage process, as below.

Customer Centered Selling teaches you the secret of the world-famous Xerox sales training program. The secret, Robert Jolles reveals, is reversing the Customer Centered Selling book selling practice of searching for customer needs. To truly create urgency, you must focus instead on the customer's problems and decision-making process/5.

Customer Centered Selling: Sales Techniques for a New World Economy (Paperback)--by Robert L. Jolles [ Edition] Paperback – January 1, See all Manufacturer: Robert L.

Jolles. Customer Centered Selling teaches the secrets of the When you have a process, you have a way of measuring what you are doing. When you can measure it—you can fix it!4/5(3).

Customer Centered Selling teaches the secrets of the world-famous Xerox sales training by reversing the conventional selling practices of searching for customer needs, pitching product, and.

Customer Centered Selling: Eight Steps To Success From The Worlds Best Sales Force by Rob Jolles. This revised edition of Robert Jolles’s classic book on sales technique features brand new material throughout, including illustrations, teaching aids, coaching techniques, and true implementation strategies!When you have a process, you have a way of measuring what you are doing.

Customer Centred Selling Paperback – June 5, by Rob Jolles (Author)5/5(1). "Customer Centered Selling" teaches you the secret of the world-famous Xerox sales training program. For almost two decades, tens of thousands of salespeople have learned the lessons presented here by Robert L.

Jolles, the Sales Trainer with the longest tenure working at Xerox Corporation today. The secret, Jolles reveals, is reversing the conventional selling practice. Customer Centered Selling teaches the secrets of the world-famous Xerox sales training by reversing the conventional selling practices of searching for customer needs, pitching product, and adopting an order-taking mentality.

Jolles provides a systematic, repeatable, predictable approach that teaches how to anticipate and influence behavior by studying and understanding the client’s "Decision Cycle" and /5(26). Customer Centered Selling teaches you the secret of the world-famous Xerox sales training program.

The secret, Robert Jolles reveals, is reversing the conventional selling practice of searching for customer needs. To truly create urgency, you must focus instead on the customer's problems and decision-making process/5(17). Customer Centered Selling study guide by Laurenmeck includes 51 questions covering vocabulary, terms and more.

Quizlet flashcards, activities and games help you improve your grades. CustomerCentric Selling® (CCS) provides a proven structure that will help you sell more, and do so repeatedly. At the heart of our methodology is a structure that allows sales and marketing to agree on Targeted Conversation Lists™.

These TCL’s identify the titles that sellers must call on to sell, fund and implement offerings. Customer Centered Selling teaches you the secret of the world-famous Xerox sales training program.

The secret, Robert Jolles reveals, is reversing the conventional selling practice of searching for customer needs.

To truly create urgency, you must focus instead on the customer's problems and decision-making process/5(26). Customer Centered Selling: Eight Steps To Success From The Worlds Best Sales Force by Rob Jolles (34).

Customer Centered Selling: Eight Steps To Success From The Worlds Best Sales Force - Ebook written by Rob Jolles. Read this book using Google Play Books app on your PC, android, iOS devices.

Download for offline reading, highlight, bookmark or take notes while you read Customer Centered Selling: Eight Steps To Success From The Worlds Best Sales Force/5(4). Find helpful customer reviews and review ratings for Customer Centered Selling: Sales Techniques for a New World Economy at Read honest and unbiased product reviews from our users/5.

Customer Centered Selling teaches the secrets of the world-famous Xerox sales training by reversing the conventional selling practices of searching for customer needs, pitching product, and adopting an order-taking mentality.5/5(1).The “Leading a Customer-Centered Organization” workshop draws from the deep expertise of The CLEMMER Group associates, the Achieve/Zenger Miller experiences, and Jim’s best-selling books, Firing on All Cylinders: The Service/Quality System for High-Powered Corporate Performance, Pathways to Performance: A Guide to Transforming Yourself.out of 5 stars Customer Centered Selling.

Reviewed in the United States on October 5, Verified Purchase. Rob Jolles' book is excellent. Had the pleasure of recently taking his class and loved it. His approach and technique makes such good sense!!!

Highly recommend this book for all sales people and anyone that works in a leadership /5(26).